Never let go any call unanswered-0845 number
Having voicemail messages for your callers not always leaves a good impression of your company especially when the customer wants to talk about something really important.
The better option is to link the customer up with some one whom he/she can make the query to. Everyone prefers talking it out on the phone rather than leaving a message which they are not sure when it will be answered.
When a customer calls you and you are not at the premises, after few rings the call can be automatically routed to the next extension according to the privilege you have set, this is what hunt group service can do for you which you get for free as s part of your call management package with every 0800 numbers purchased.
With hunt group, you can divert 0800 uk numbers calls from a busy line to free line from amongst group of extension. This way none of your call goes unanswered and makes sure that you do not miss any opportunity when contacted by your customers.